Call Centre Advisor

Logo - Commercial Legal

 

Work Hours: Full time – Permanent – 37.5 hours per week plus opportunity for overtime. Monday – Friday 9am – 5:30pm with weekends which would be 1 in 4/5

Salary: National Minimum Wage + Bonus + OTE & Comprehensive benefits package

Place of Work: First Point, Balby Carr Bank, Doncaster

Start Date: ASAP

Commercial Legal is part of The One Call Group and is a rapidly expanding local business with great opportunities for committed individuals. Our company has strong values in which our staff are continually improving and delivering with passion thorough effective team work. We offer a vibrant and supportive environment; our offices are open plan with managers and individuals working alongside each other to give our staff the best start to their career.

Duties include:

  • Working on behalf of a specialist department of the One Call Group
  • Reviewing case files to make sure accurate amounts are being recovered
  • Outbounding debtors negotiating for full balance and settlements within regulatory guidelines
  • Demonstrating a “can do” attitude and a willingness to resolve matters
  • Responding to calls from Third Party Insurer’s in a reasonable time frame to maximise recovery opportunities
  • Updating customers in respect of their case
  • Liaising with solicitors to receive and provide updates on claims
  • Working as part of a team within a highly target driven environment
  • General administration as a result of call and claim administration

To apply for this role please email your CV to us by clicking the ‘Apply Now’ button below.

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