Overview

As an Insurance Advisor at One Call Insurance, you will play a key role in supporting customers through their insurance journey. You will guide clients in setting up their policies, resolving queries, and providing a high‑quality, professional service.

What You’ll Do

• Engage with customers to understand their needs and set up policies.
• Manage the lifecycle of policies, including new business, renewals, and adjustments.
• Provide excellent customer support, resolving queries efficiently.
• Assist customers through the claims process with empathy and clarity.
• Build strong client relationships to support retention and growth.

What We’re Looking For

• Customer‑focused attitude with strong problem‑solving abilities.
• Excellent communication and interpersonal skills.
• Highly organised with strong attention to detail.
• Motivated and results‑driven, with a passion for helping customers.
• Experience in insurance, sales, or customer service is useful but not required (full training provided).

Why Join Us

• Comprehensive initial and ongoing training.
• Strong career progression across multiple departments.
• Access to our Course of Excellence fast‑track development programme.
• Supportive, collaborative working environment.
• Opportunity to make a real difference to customers.

Salary

Starting at minimum wage with the opportunity to earn an uncapped bonus per month, putting earning into your own hands.